Update: If Motorola Assist does not read messages in home or driving mode (i.e.. it does not respond to your voice) after it asks you say Listen, please follow this guide to fix it.
Motorola Assist is one of the flagship features in Moto X. It normally works ass expected.
But occasionally, weird thing may happen to the Assist. If you find something unusual, for example, your Moto X refuses to read incoming caller name when you are driving. All settings are correct.
In this scenario, a simply reset of Motorola Assist can save you a visit to the service center.
To get the fresh settings for Motorola Assist, you can get to Settings–Apps (aka Application manager)-Motorola Assist to clear data and clear the cache. However, for Moto X, you need do this for 4 apps:
- Motorola Assist
- Motorola Assist Engine
- Motorola Assist Framework
- Motorola Assist Talk To Me
After resetting, your Motorola Assist should work if your settings are correct.
If you still have problems with your Motorola Assist in your Moto X, you may let us know in the comment box below, or start a thread in Moto X Forum.