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Moto X Owners Community

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Using Camera

Launch camera

To launch camera in Moto X, you can either:

1. touch moto-x-camera-icon in home screen or app list

2. or quickly twist your wrist twice at any time

moto-x-camera interface

Take photos

Once camera is started, touch anywhere on the screen to take the photo.

Burst: Touch and hold the screen to take multiple shots.

moto-x-shoot-camera

Drag up or down with one finger to zoom between 1X – 4X.

moto-x-camera-zoom

 

Touch moto-x-camera-switch in the camera screen to switch between front and rear camera.

Touch moto-x-camera-video in the camera screen to switch to video camera and start recording.

Touch moto-x-video-stop  to  stop video recording.

Capture a still shot during a video recording

You can also take still pictures when video is being recorded.  Touch anywhere on the screen while recording to save a photo. 

Adjust camera settings

To access camera settings, swipe the screen right to view these camera options as shown below.

moto-x-camera-settings

To change camera settings, rotate the dial and adjust the settings as desired. This includes HDR, Flash, Focus,Slow motion, Panorama, Geo-Tag, Shutter tone and Quick capture

moto-x-camera-options

Understand the icons

moto x HDR To use HDR. HDR (High Dynamic Range) is best when used for landscapes or outdoor portraits. Not recommended for action shots.
Note: HDR mode will not work when Flash is set to On.

Moto  X camera flash Flash – Set to On,Off or Auto.

moto-x-icon-pano Take a panorama photo

moto-x-icon-geo Geo-tag: tag your photos with a location

moto-x-icon-shutter Shutter tone: turn the shutter tone On or Off

moto-x-icon-quick Quick Capture: turn Quick Capture On or Off

moto-x-icon-focus Tap to focus

moto-x-icon-slow Take a slow motion video

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Reader Interactions

Comments

  1. Charles Costanzo says

    January 31, 2014 at 6:42 am

    When I take a photo it doesnt go to my gallery. How do I get it there?

    Reply
    • simon says

      January 31, 2014 at 1:48 pm

      Reboot your Moto X will refresh the list

      If you want to locate the file, you may download a file explorer (e.g, ES File explorer). You can also connect your Moto X to PC to find the photos

      Reply
      • Trenton says

        March 24, 2014 at 3:48 pm

        Can you capture stills from a video that was already recorded? I could do this on my very old HTC one-v and I’m dissapointed my phone doesn’t have this.

        Reply
        • simon says

          March 25, 2014 at 5:15 am

          You can use any video editors to extract any frames.

          Some video players also provide such screenshot functions. Unfortunately, the stock one doesn’t provide this function.

          Reply
  2. Olde Milton says

    February 1, 2014 at 2:48 am

    Where do i find the setting for pic size? I dont see a Settings menu in the camera. Thanks

    Reply
    • simon says

      February 2, 2014 at 1:56 pm

      Moto X does NOT allow you to set the resolution. It is always 10MP. You can change the ration to 16:9 (default is 4:3). This is the only choice.

      For the video, it is always 1080p. You have no choice either (except the aspect ratio)..

      When you share photo or video via MMS, Moto X will automatically scale down the photo and video.

      Reply
      • dhclark86 says

        February 13, 2014 at 2:47 pm

        How do you change from 16:9 to 4:3? Which option is that?

        Reply
        • simon says

          February 14, 2014 at 8:55 am

          The setting was reported for a few moto x. But, it seems nobody has it any more.
          (it used to be in the dial. Moto G still has it now.)

          Reply
          • dhclark86 says

            February 14, 2014 at 2:06 pm

            Ok, so bottom line: the Moto X only takes 10mpx, 16:9 photos. Not very flexible. If Republic offered more than one camera, I don’t think I’d own the Moto X… I guess I’m stuck with using MS Paint to change the resolution and aspect ratio of my photos…

      • jen says

        July 9, 2014 at 12:13 am

        I have a Moto g and I’m so frustrated that neither myself or koodo support could figurenoutnwhy this phone will not allow texting a video … Even few seconds long!

        Reply
        • simon says

          July 9, 2014 at 1:15 am

          Does your mobile plan include mms? MMS require mobile data connection as well.

          Any error messages?

          Reply
      • Kathy Anthony says

        January 17, 2015 at 3:39 am

        Have there been any changes to setting pixels? One of the comments above said moto x is 10 but we were told it was 13 … It’s almost been a year since previous post, so definitely a possibility that it’s been updated! Would like to know how to find out what we have an also, can we adjust or set the pixels. I take pics for my art and sometimes the pixels that I have to use are specified. Thanks!

        Reply
        • simon says

          January 17, 2015 at 4:24 am

          Moto X (Moto X 2013) has a 10MP camera sensor. Moto X 2014 (2nd gen) has 13MP.

          These pixel numbers are the hardware specs. It is the maximum pixels you can use.

          Motorola camera app does not allow you to specify pixels. You can only choose aspect ratio (4:3 or 16:9), which have slightly different number of pixels.

          To use other resolutions, you can use third-party camera apps, e.g., Google camera, Camera360. Both allows you to select resolutions.

          Reply
  3. Zoei says

    February 6, 2014 at 10:18 pm

    How can I stop the picture from flipping when it goes to gallery??

    Reply
    • simon says

      February 7, 2014 at 12:15 pm

      Are you using the front camera?

      Reply
      • Dikshant says

        October 16, 2014 at 12:00 pm

        Use mirror in edit to get it as you want or maybe try using 3rd party apps. I don’t know specifically but I know they are plenty. (They were on iPhone)

        Reply
  4. Robert says

    February 28, 2014 at 4:32 pm

    Is there a third party camera app that can take lower resolution photos? I simply have no use for 10m photos let alone the storage. The majority of my photos are VGA which I load into field reports and even 2m are too big.

    Reply
    • simon says

      March 1, 2014 at 3:07 am

      Yes, there are a lot of camera apps that allow you to change the photo size. You may try Camera360 Ultimate (it is free) https://play.google.com/store/apps/details?id=vStudio.Android.Camera360

      Reply
  5. ashlee says

    February 28, 2014 at 11:52 pm

    How can I send a video via text message??

    Reply
    • simon says

      March 1, 2014 at 3:11 am

      That will be sent through MMS. Most carriers support this.

      You just compose your message as normal, attach the video, then send as normal message. The recipient can then choose to download the video to his phone.

      If you plan does not include MMS (very rare!), you can try use some other messaging apps, for example, LINE, Vibre, WeChat… Of course, in this case, both you and the recipient must use the same app.

      Reply
  6. Mike says

    March 15, 2014 at 10:23 pm

    Is it possible to lock the focus somewhere when taking a video?

    Reply
    • simon says

      March 16, 2014 at 2:49 am

      Probably not, as I know.

      Reply
    • TAnk says

      July 17, 2014 at 8:49 pm

      When you swipe to the right to pull up the camera menu there is a toggle for manual focus (it’s the hand with the brackets around the finger).

      Reply
      • mel says

        October 13, 2014 at 12:11 am

        How do I pull up camera settings? Swipe it to right on which screen

        Reply
        • simon says

          October 13, 2014 at 9:10 am

          Start the camera app, then…….

          Reply
  7. Andrea Ransdell says

    March 17, 2014 at 1:09 am

    The icon for switching the direction of my camera has disappeared. I am stuck in selfie mode! How can I get the icon back?

    Reply
    • simon says

      March 17, 2014 at 11:49 am

      You can just reboot your Moto X.

      Reply
      • Kendra Nicole Stinnett says

        October 10, 2014 at 2:46 am

        I have rebooted my phone several times and it will not pip up the icon to change front and back view. I even tried downloading several camera apps and nothing is allowing me to switch back and forth.

        Reply
        • simon says

          October 10, 2014 at 11:02 am

          Then, it is probably some hardware problem with the front camera. You may visit local Motorola service centre to check it.

          Reply
          • megan says

            October 22, 2014 at 2:06 am

            I have the same problem and have also tried rebooting several times. I’m at a loss here. Guess I’ll have to take it in

          • simon says

            October 22, 2014 at 2:13 am

            If clear cache and clear data does not bring back the button, you probably need visit the service center.

            You may also try some other camera apps to find out whether the problem is related to the app. You may try Google camera, camera360, LINE camera to see whether you can use the front-facing camera.

  8. Andrea Ransdell says

    March 17, 2014 at 4:26 pm

    IAlready tried that. I rebooted it again per your suggestion, and this time I left it off for 10 minutes, but the icon did not return. I guess I’ll have to take it back to the store and ask them to fix it 🙁

    Reply
    • simon says

      March 17, 2014 at 11:28 pm

      You can also go to Settings–apps, clear cache and clear data for camera app.

      Reply
  9. Andrea Ransdell says

    March 18, 2014 at 11:58 pm

    I cleared the data and the cache, and the icon came back, but as soon as I touched it to flip the camera back to regular view, all it did was take another selfie and make the icon disappear again. I reapeated the process and the same thing happened. I guess I have to take it to the store. Thanks for trying to help!

    Reply
  10. Andrea Ransdell says

    March 19, 2014 at 12:02 am

    Now I even uninstalled the updates and changed it to the factory version. Same thing happened. Icon showed up, I touched it to get out of selfie mode, but it took another selfie and the icon disappeared again. 🙁

    Reply
    • simon says

      March 20, 2014 at 6:11 am

      Your probably have no choice but to send the phone for a check in local service center.

      Reply
    • caryn says

      April 4, 2014 at 8:04 am

      i’m having the same problem. i’m wondering if you ever resolved it at home or if you had to send your phone in?

      Reply
      • Andrea Ransdell says

        April 5, 2014 at 4:51 am

        Hi Caryn. I had to trade my phone in. After several hours spent on it they confirmed that it was not fixable. I hope they give you a new one. I ended up with a refurbished one but its okay

        Reply
        • Ruth Mcintosh says

          October 12, 2014 at 6:46 am

          I am also having the same problem…very frustrating

          Reply
          • mara says

            May 14, 2015 at 5:05 pm

            ive been having the same problem as well and every attempt to fix it has failed. motorola just sent me a new phone in september because my old ones screen broke so they replaced it for free but i feel like if i take it in again they wont accept it because i just got a new one..

  11. bipin says

    April 1, 2014 at 10:32 am

    Hi, can we keep on video recording in locked mode?

    Reply
    • simon says

      April 1, 2014 at 12:05 pm

      You have to use some third-party apps, e.g., Mobile Hidden Camera https://play.google.com/store/apps/details?id=com.zecurisoft.mhc1202

      Reply
  12. Ken says

    April 2, 2014 at 3:30 am

    The button to switch from front to rear camera isn’t working. I’ve tried turning off the phone, but that doesn’t solve the problem.

    Reply
    • simon says

      April 2, 2014 at 5:18 am

      You can try to reset camera app (settings – apps- camera, tap clear cache, clear data and force stop. Then reboot your Moto X).

      Reply
  13. rob says

    April 3, 2014 at 5:14 pm

    How do I upload a photo to imgur? I don’t know if its the phone or imgur but I don’t get the option to pull a pic from the gallery, only take a pic with the camera?

    Reply
  14. caryn says

    April 5, 2014 at 3:10 pm

    Dang. I didn’t want to have to send it in but I guess it in unavoidable. Thanks for the are reply.

    Reply
  15. Alissa says

    April 8, 2014 at 3:02 am

    When I try to use my video camera I get a message “not able to capture media” and it will not record, anyone else experience this?

    Reply
    • simon says

      April 8, 2014 at 10:45 am

      Did you check whether you are running low on storage?

      You can try to clear cache and clear data for the camera app, then reboot the phone to see whether it helps.

      Reply
      • Jason Spinneweber says

        May 13, 2014 at 2:19 am

        I am getting the same thing. I tried these things and it still does not work. The slo mo video works. the Google camera also does not shoot video but does do pictures.
        Any ideas?

        Reply
        • simon says

          May 13, 2014 at 11:35 am

          You probably have to visit the local service centre. It could be a hardware issue if none of such apps works.

          Reply
    • Andrei says

      May 23, 2014 at 10:21 pm

      I had the same issue with the camera, when recording it doesn’t work, automaticlly stops and message says “not able to capture media”, and I finally found why in my case it wasn’t working:

      I had a app which was a “call recorder” and I noticed once it was using the microphone while even on off it conflicted with another app but this time I had a message say “another app might use the microphone”. So returning to the actual situation of video cam that won’t work, and I wasn’t able to stop the process of the convo recorder last times so I deleted the app, and the video camera on normal mode finally worked.

      Try to look which app might interfier, what apps are almost constantly running even if you closed them and clean the cache.

      Reply
      • sourav says

        June 2, 2014 at 1:14 pm

        Thanks…it worked

        Reply
      • Luigi says

        June 7, 2014 at 2:27 am

        It worked for me too. Thanks!

        Reply
      • name says

        September 15, 2014 at 12:48 pm

        Thank you

        Reply
      • Firdavs Murodov says

        September 24, 2014 at 11:24 am

        Thank you. Problem was in Call Recorder

        Reply
  16. Nanci says

    April 9, 2014 at 1:03 am

    When I try to view a picture, the screen always turns darker so it’s too hard to see. Is there a setting where I can leave the picture brighter? I’ve already looked in the display settings.

    Reply
    • simon says

      April 9, 2014 at 4:54 am

      When screen turns dark, you can use your palm to hide the sensors (on the top of your phone), then move away your palm. In this way, the auto brightness should adjust itself properly.

      If you want, you can turn off auto brightness (not recommended).

      Reply
      • Nanci says

        April 10, 2014 at 10:22 pm

        I had already tried turning off the auto brightness and it didn’t change anything. Covering the sensors didn’t help either. It only happens when i try to view a photo, either in the camera or if someone texts me a pic. Any other ideas?

        Reply
        • simon says

          April 11, 2014 at 10:52 am

          after turning off auto brightness, if you increase the brightness when playing video, do you see any differences?

          You may also try other third-party video players.

          Reply
  17. Chanda says

    April 17, 2014 at 11:24 pm

    Can I set a timer for the camera?

    Reply
    • simon says

      April 18, 2014 at 2:15 am

      You have to use third-party camera app. Camera360 does have a timer,and it works well on Moto X. It is free on Play Store: https://play.google.com/store/apps/details?id=vStudio.Android.Camera360

      Reply
  18. xander says

    May 4, 2014 at 12:57 am

    The “selfie” camera on my Moto X no longer works. It freezes up whenever I try to access it. Help?

    Reply
    • simon says

      May 4, 2014 at 2:46 am

      Try to reboot Moto X.

      Reply
  19. Nicole says

    May 17, 2014 at 6:30 pm

    I took a panoramic picture recently and while it was processing it said saving but its not saved in my gallery with my other pictures. Is it saved somewhere else? And if so, where? Thank you for your help.

    Reply
    • simon says

      May 18, 2014 at 3:49 am

      It should be saved in the same location as other photos.

      If the photos cannot be found consistently, maybe something wrong with the processing. You may try Google camera app, which has better (arguable) Photo Sphere and Panorama modes. https://play.google.com/store/apps/details?id=com.google.android.GoogleCamera

      Reply
  20. David says

    May 25, 2014 at 3:23 pm

    I’m a fairly new Moto X owner (previously had an iPhone). I recorded a 20 second video and was trying to send it via text message. I tried to attach it to a text message and got an error saying “Message size limit reached.” I then tried to send it as an attachment in in an email it’s also too large to send through gmail (54 mb). It’s only 20 seconds long. So whatever format the Moto X records in I guess you can only send a couple seconds of video through text or email??? Is there a way to reduce the size or quality, or compress the video so you can actually send videos via text message? Preferably without having to download an app that the recipient has to have also? Thanks

    Reply
    • simon says

      May 26, 2014 at 12:51 am

      The size limit of attachment for Gmail is 20mb. For larger files, you should share through Google drive.

      Mms has even smaller size limit because it is delivered through mobile data. If you want to attach a video to mms, you can try to use share via message instead of attaching it. Moto X will try to reduce the size of your video if you use the share via. But 54mb seems too large.

      The major problem with Moto X camera is that you cannot adjust the resolution for the video, it’s always HD.

      The solution is to use Google drive to share. Of course, this is not convenient if the recipient doesn’t have a large data plan.

      Reply
  21. David says

    May 26, 2014 at 1:57 am

    Thanks Simon. Could you elaborate on how I can “share via message instead of attaching?” Im not familiar with that. Also is there a camera app that would allow for resolution adjustment for video recording but still let you use the default messenger? Thanks again.

    Reply
    • simon says

      May 26, 2014 at 12:37 pm

      You can try Google camera, which allows you to set video resolution.https://play.google.com/store/apps/details?id=com.google.android.GoogleCamera

      For short videos, you can try to check it (not play it) in Gallery, then tap Share icon, you may find messaging there. This does not work for some models.

      Anyway, there are some apps may resize the videos, for example, KineMaster. But I haven’t used it for long.

      Reply
  22. Jennifer says

    May 29, 2014 at 4:33 am

    Has anyone experienced a clicking sound coming from inside the phone when attempting to take a photo? About a week ago, I accessed my camera app to take a photo. The image just repeatedly adjusts (using the rear camera) while making the clicking noise. I attempted to use the Camera 360 app, with the same results. I cannot capture a clear photo any longer. I am guessing this might be a hardware issue, as I have only had the phone for 4 months. I’d appreciate any advice. Thanks!

    Reply
    • simon says

      May 29, 2014 at 5:25 am

      Yes, it sounds like a hardware issue. You may try to reboot to see whether it helps. If not, you’d better to ask Motorola to fix it.

      Reply
  23. Derek says

    June 3, 2014 at 10:28 pm

    My camera isn’t focusing very well even with the control focus setting on. I’ve rebooted cleared cache and all that other stuff and other camera apps don’t focus very good either. How can I fix this?

    Reply
    • simon says

      June 4, 2014 at 10:06 am

      It could be a hardware issue. You’d better ask Motorola to check and fix it.

      Reply
  24. Michelle says

    June 11, 2014 at 12:20 am

    Mine won’t let me record video at all. Right out of the box, when I hit the video icon, it gave me an error message

    Reply
    • simon says

      June 11, 2014 at 12:41 am

      Did you try to restart your phone? What is the message?

      Reply
  25. debasish says

    June 11, 2014 at 10:18 am

    if i take video from moto x its not playing properly…its getting stuck

    Reply
    • simon says

      June 11, 2014 at 12:42 pm

      Did you try other media players?

      Reply
  26. Andrew says

    June 22, 2014 at 12:52 am

    My photos come out quite dark. Suggestions?

    Reply
    • simon says

      June 22, 2014 at 1:57 pm

      You may try to turn on HDR.

      Also, did you try any other camera apps, e.g., Google camera, camera360?

      Reply
      • Andrew says

        June 22, 2014 at 11:00 pm

        Thanks. Google camera seemed to take better pictures. Anyone else have that experience?

        Reply
  27. Hanna dunphy says

    June 24, 2014 at 4:32 am

    My screen shot isn’t working

    Reply
    • simon says

      June 25, 2014 at 12:07 am

      What did you get?

      Reply
  28. Audrey says

    July 6, 2014 at 3:52 am

    For some reason my flash doesn’t work at all. Never has. I downloaded a flashlight app and that doesn’t even work. Is there something in the settings that might be causing this?

    Reply
    • simon says

      July 6, 2014 at 1:54 pm

      It is probably hardware issue. You can ask Motorola to fix it.

      Reply
  29. Kimberly says

    July 11, 2014 at 6:04 pm

    How do I use my screen shot?

    Reply
    • Lilly says

      July 12, 2014 at 3:55 am

      You hold the power button and volume down button for 1-2 seconds.

      Reply
      • Kimberly says

        July 13, 2014 at 3:40 am

        Thank you Lilly.

        Reply
  30. Lilly says

    July 12, 2014 at 3:54 am

    Is there a way to pause a video? I kinda really need to know. Thanks!

    Reply
    • simon says

      July 12, 2014 at 6:48 am

      If your Moto X has been updated to KitKat 4.4.3, yes, there is a pause button. If you are using older version, no pause button for video recording.

      You can check the system version at Settings–About phone.

      Reply
  31. Triptych says

    July 13, 2014 at 5:35 am

    For those with non-working cameras turn off hotword detection on both google now and moto always listening and see if it helps

    Reply
    • Kevin says

      August 1, 2014 at 3:49 am

      That works.. Why? I liked that feature.

      Reply
  32. nicole says

    July 16, 2014 at 10:44 pm

    When I first got this phone, I accidently pushed “always” when it asked me where to save pictures. Now all pictures that are sent to me through text message are automatically saved to “photos” in my Google account and not the gallery on the phone. How do I switch it to save them to the gallery instead? Please help!

    Reply
    • simon says

      July 16, 2014 at 11:59 pm

      Actually, the pictures are saved in your phone. Photos back them up to Google +.

      You can go to settings – apps – Google +, tap clear defaults.

      Next time, when you save pictures, it will ask you to select an app to handle the picture.

      Reply
  33. Melanie says

    July 25, 2014 at 6:33 pm

    My front camera flash doesn’t work. Why?

    Reply
    • simon says

      July 26, 2014 at 1:36 am

      There is no flash for the front camera. The flash is for rear camera only. You can turn it on/off in the settings wheel.

      Reply
      • Julia says

        September 30, 2014 at 4:08 am

        No that’s no true, I can use front flash for snapchat but not when taking a selfie/using the front facing camera.

        Reply
  34. Julie says

    August 8, 2014 at 6:11 pm

    Help me? How do I 1) delete certain photos or videos from my Moto X without deleting all from Google + ? 2) How come my videos from Moto X do not either a) copy properly to my computer or b) play the video properly once copied? and 3) How do I delete all photos and videos from my Moto X without deleting them from Google + ? Thanks for your help.

    Reply
    • simon says

      August 9, 2014 at 4:35 am

      1. Photos in Google+ is a backup. Deleting them on your Moto X should not affect the photo in the G+. You can test it with any photos.
      2. You may try to install codec pack on your PC, e.g., K-Lite Codec Pack.
      3. You can delete all in Gallery app. tap menu key 3 vertical dots, then tap the dustbin button.

      Once photos are deleted, they should not appear in the gallery app. But Photos app, by default, show all photos, local and G+. You can tap the menu key (top left, NOT the 3 dots in top right), tap On device to show photos on the device only.

      Reply
  35. Darshini says

    August 13, 2014 at 12:42 pm

    Every time I take a picture from the front camera, vertical lines appear throughout the picture. As in here. https://m.flickr.com/#/photos/109497894@N04/14719555667/
    What could the problem be?

    Reply
    • simon says

      August 13, 2014 at 2:15 pm

      did you try to clean the the lens cover (with any LCD screen cleaner)? It looks like some hardware problem.

      You may also try to take some pictures with other camera app (e.g., camera360 or Google camera) to eliminate possible software issue.

      Reply
  36. Julie says

    August 19, 2014 at 12:11 pm

    Hi Simon! Thanks for this great resource! I am frustrated by the large size of photos that I cannot adjust. I see you recomment Camera 360. Does this sync with all our Google photos, and can they be made smaller using this APP?
    Thanks…Julie

    Reply
    • simon says

      August 19, 2014 at 10:39 pm

      By default, photos app sync all photos (any photos you can see in the photos app) in your Moto X with Google +. Of course, you can exclude some folders for sync.

      Reply
  37. jackie says

    August 19, 2014 at 7:46 pm

    My camera is stuck on video and i can’t get it back to camera. Any suggestions? Thanks!

    Reply
    • simon says

      August 19, 2014 at 10:37 pm

      You can stop recording. Once you stop recording, it will be in camera modes automatically. In Moto X, there is no camera moder button.

      Reply
      • Petra says

        January 17, 2015 at 10:29 pm

        I have the same problem (stuck in video mode) and this fix didn’t work. Any other hand ideas?

        Reply
        • simon says

          January 18, 2015 at 2:25 am

          The Motorola camera is ready for both video recording and photo taken. There is NO shutter icon for photo taken. There is only two icons: one for switching front/rear cameras and the other for video recording.

          When you are recording a video, you have the option to stop or pause.

          You just tap anywhere on the screen to take photos.

          Can you tap the screen to take photos?

          Reply
  38. snehal says

    August 25, 2014 at 2:25 pm

    Constantly black lines are coming in my moto x’s rear camera ! I have bought this phone oy for the camera !!Anybody is facing this issue ?, I have done all the troubleshooting operations suggested by moto support. Although i havent done factory reset. cleared the cache too! Its just a month old phone. !! Feeling very sad 🙁

    Reply
    • simon says

      August 26, 2014 at 12:02 am

      Did you try other camera apps, for example, Google camera, camera 360? Did you get the same lines?

      Anyway, if convenient, you can always visit local Motorola service centre to check and repair. It could be a hardware problem.

      Reply
    • Shivam Saxena says

      December 12, 2014 at 9:51 am

      I have a Moto X and was facing a similar problem. Using a third-party camera app named CameraMx solved it for me! I dont know why or how but it worked for me! That app seems to correct those black and white lines in some way! Hope it works for u too!

      Reply
  39. Rajesh says

    September 2, 2014 at 5:54 am

    I am also getting the same problem in MOTO X.
    Just open the camera app and check any plain surface, preferably light grey or pale white surface.
    You can see the lines flickering in the screen. Even you take the snap the same number of lines are visible.
    This problem seems to be there after upgrading to Android 4.4.4

    Reply
    • simon says

      September 2, 2014 at 10:01 am

      Did you try Google camera app?

      Reply
  40. Bob says

    September 16, 2014 at 11:00 pm

    dumb question department: how do I switch from default video to default photo? I cannot find in the documention the way to change the camera recording default. thanks in advance

    Reply
    • simon says

      September 17, 2014 at 10:09 am

      I didn’t get it clearly.

      If you tap anywhere except the video recording icon, you will take photos. Video recording is triggered only when you tap the recording icon.

      Motorola tries to make it simple: once camera app starts, you can immediately take photos or videos. You don’t need to switch between photo or video mode.

      Reply
  41. Heidi says

    September 27, 2014 at 11:28 am

    Why can’t I send videos via text? (They always seem to be to big)

    Reply
    • simon says

      September 27, 2014 at 11:49 am

      Most carriers have a size limit for MMS. MMS is not intended for high resolution videos…

      You may try other ways to share video: Google drive, WhatsApp…..

      Reply
  42. kashem says

    October 2, 2014 at 6:55 am

    I’ve bought a moto x recently and it doesn’t let me change the camera settings
    Do you know what’s wrong?

    Reply
    • simon says

      October 2, 2014 at 10:20 am

      Did you get the ring? What setting are you wanting to change?

      Rotate the ring to get all available settings.

      Reply
  43. kashem says

    October 2, 2014 at 10:30 am

    Yeah the ring come up but it doesn’t let me change the settings

    Reply
  44. krushanu MUFC says

    October 13, 2014 at 4:36 pm

    A got moto x 2 days before and I have noticed tht the are vertical lines in camera when fluorescent lamp Is on. This problem is faced when light is on!so he can I fixed it? Or I have to replace it fr othrr piece!

    Reply
    • simon says

      October 14, 2014 at 12:30 am

      If it appears on the photo, you probably should get a replacement.

      Reply
      • krushanu MUFC says

        October 14, 2014 at 4:40 am

        Yeah I will replace it!

        Reply
  45. Hey says

    October 18, 2014 at 4:06 pm

    OK, I know how to take screenshots, but how do u take a screen video? Plz respond

    Reply
    • simon says

      October 19, 2014 at 1:19 pm

      If you mean record the screen, you need some apps. Most need root.

      If you are familiar with ADB, it is also possible to record the screen through ADB since KitKat.

      The screen recording feature was not implemented due to legal issues in a lot of regions.

      Reply
  46. Hey says

    October 19, 2014 at 1:38 pm

    Thanks… What apps can I download? And, also, would they be ready to use at anytime like screenshot or would I have to open them first? Plz respond

    Reply
    • simon says

      October 20, 2014 at 10:05 am

      Not easy. Most requires root. Some may not work. So try several to see which works for you: Rec. (Screen Recorder), FREE screen recorder NO ROOT……

      The best way is through adb command (of course from a PC): adb shell screenrecord

      Reply
      • Hey says

        October 22, 2014 at 11:14 am

        OK last night I had a long affair with root and almost went for it but is there any like backup in case I brick my phone? I got the developer options which are awesome I just need some guidance on downloading the root without bricking this phone.

        Reply
        • simon says

          October 22, 2014 at 1:38 pm

          You may check some developer sites. We don’t discuss rooting in this site.

          Reply
  47. Divyanu Gupta says

    October 21, 2014 at 3:38 pm

    I have a moto x 2014 and I’m not able to figure out the photo suggestion feature in my camera. Even if I click a blur picture I don’t get any other alternative by my phone.

    Reply
    • simon says

      October 22, 2014 at 2:23 am

      In Gallery, when you view the photos, if there is a star icon in the lower left corner, you can have the options.

      If there is no such an icon, it means you only have one shot. In other words, the camera did not take photos automatically except the one you took manually.

      Reply
      • Divyanu Gupta says

        October 23, 2014 at 2:53 pm

        Thanx a lot!

        Reply
  48. Jim says

    October 24, 2014 at 9:17 pm

    When I try to print from my phone the pictures are full size and take a huge picture. How can I adjust what is printed?

    Reply
    • simon says

      October 25, 2014 at 2:05 am

      It depends on the printer. Most allows you to choose paper size and orientation. But normally, one page one photo.

      if you need put multiple photos into one page, you need some apps to create a “collage”.

      Reply
  49. vanessa says

    November 11, 2014 at 10:48 am

    how do i use the flashlight for seeing in the dark?

    Reply
    • simon says

      November 11, 2014 at 11:42 am

      You need install some flashlight apps, e.g.,
      https://play.google.com/store/apps/details?id=com.motorola.dlight
      or this one: https://play.google.com/store/apps/details?id=com.flashgl&hl=en

      Reply
      • vanessa says

        November 11, 2014 at 11:58 am

        all done thanks

        Reply
  50. vanessa says

    November 11, 2014 at 11:59 am

    how do i forward a number to someone please x

    Reply
    • simon says

      November 11, 2014 at 2:12 pm

      You have to copy and past. Moto X messaging app does not provide the function to share contact via sms.

      You can also take a screenshot and send the image through mms.

      Reply
  51. Kendra says

    November 19, 2014 at 8:03 pm

    I recently bought a Moto x. After about a month the button to take a selfie disappeared. I have tried restring everything, I cleared everything, forced it to stop and turned my phone off. Nothing is working. I’ve not even had the thing three months.

    Reply
    • simon says

      November 20, 2014 at 12:02 am

      If you use other camera apps, e.g.,Google camera or camera 360,can you use the front camera to take photos?

      Reply
  52. chad says

    December 2, 2014 at 6:28 am

    Since latest update I can’t record videos in regular or slow motion. When I clicked the icon to record it stopped after a second and kicked me back to the home screen. I had to uninstall the updates just to be able to record a video. The first couple of updates everything worked fine. It was the november update that really messed me up.

    Reply
    • simon says

      December 2, 2014 at 10:16 am

      You can try to clear cache and clear data for the camera app in settings – apps – all – camera.

      Reply
      • chad says

        December 2, 2014 at 2:20 pm

        I tried that at first and it did not work. I had to uninstall the updates on my camera to get it to work, now It works just fine.

        Reply
  53. mike says

    December 2, 2014 at 6:07 pm

    do external mics work on the moto x?

    Reply
    • simon says

      December 3, 2014 at 12:10 am

      If it is bluetooth one or headset, it should work. What exactly do you want to achieve?

      Reply
  54. supriya says

    January 14, 2015 at 2:58 pm

    Hi
    If I clear data in camera settings.will it clear all the pics in camera. As I hv not kept d backup

    Reply
    • simon says

      January 15, 2015 at 12:19 am

      No, it will only clear camera app data and reset the camera app to factory state. Photos are not affected.

      Btw, it’s a good practice to backup your photos and other files. Photos app in your moto x can automatically backup your photos to your Google drive.

      Reply
  55. Christi says

    May 9, 2015 at 2:18 am

    Question…
    Why is it that I keep getting this error message window with a cloud in the side referring to my connectivity…

    What is that about and what app/program is that referring or connected to/with…

    Thanks
    Christi

    Reply
    • simon says

      May 10, 2015 at 10:38 pm

      Probably it’s photos app. If it cannot backup your photos to your Google account for a few days, it will remind you. You can dismiss it safely.

      Reply
      • Christi says

        May 11, 2015 at 2:19 pm

        I’ve also been receiving a MMS message in regards to not being able to receive/retrieve if my data is shut down…
        If I’m connect through Wi-Fi, why am I still not able to receive such message (for instance, group texting/photos)

        Reply
  56. Kewal Pattani says

    September 24, 2015 at 10:32 pm

    i recently got moto x play and while using front camera i’m getting mirror image when i see the same picture..
    What should i do…???
    i installed google camera also. it’s the same with that also.
    but in watsapp camera i’m getting perfect image.
    what should i do?

    Reply
    • simon says

      September 28, 2015 at 1:58 pm

      yes, it depends on camera app. The old Camera360 app allows you to choose. But the new version is too messy.

      You can always edit (flip) it in Gallery, then save it.

      Reply
  57. luan says

    September 26, 2015 at 2:48 am

    How can i take a proper selfie without flipping the image, it automatically flips the image which annoys me ( i use Motorola Camera)

    Reply
    • simon says

      September 26, 2015 at 4:00 am

      You have to flip it in Gallery app, then save it. Motorola camera does not offer the option to turn off mirrored photo. A few third party camera apps offer the option.

      Reply
      • Luan says

        September 26, 2015 at 4:12 am

        Thank you

        Reply
  58. Rohit B says

    October 26, 2015 at 11:07 pm

    In comparison to S6 the camera doesn’t produce great pictures. Am I missing some setting in My new Moto X play??

    Reply
    • simon says

      October 27, 2015 at 5:23 am

      Galaxy s6 should get better pictures, compared to Moto X Play.

      Reply
  59. Kumar says

    December 26, 2015 at 2:08 am

    hey i am not able to take a video in moto x play, I am getting an error MSG saying, Not able capture video as other app is using mic.
    I have not installed any call record, Its a new phone

    Reply
    • simon says

      December 26, 2015 at 5:08 am

      does a reboot solve the issue?

      As the message suggests, some other apps is hogging the mic. Unfortunately, only one app can access the mic at any time. And the new app cannot kick out the old app using mic.

      Very often, it is caused by some buggy third-party apps.

      Occasionally, Google Now may cause the problem. You can try to disable “ok google” detection from any pages in Google Settings–Search & Now –Voice — OK google detection.

      Reply
  60. janice says

    January 4, 2016 at 6:19 pm

    i cant send a picture with a text what is wrong please?

    Reply
    • simon says

      January 5, 2016 at 1:11 am

      You need MMS feature to send pictures. You need check with your carrier to find out whether you have it in your mobile plan.

      You can also try it when turning on mobile data.

      Reply
  61. Raja says

    January 9, 2016 at 12:15 am

    I have moto x.how to on camera flash.flash setting is always on but not working any help

    Reply
    • simon says

      January 9, 2016 at 3:23 am

      Are you sure it is on, not auto?

      Reply
      • Raja says

        January 9, 2016 at 3:39 am

        Yes its on

        Reply
        • simon says

          January 9, 2016 at 2:38 pm

          Did you try other camera app, e.g., Google camera, to see whether the flash works or not.

          Reply
  62. Alex says

    January 20, 2016 at 6:43 am

    simon Thank you so much…Working fine.my auto focus was not working, followed ur steps…great help!!!

    Reply
  63. Emily says

    February 7, 2016 at 6:34 pm

    I am trying to use a selfie stick on my moto x and nothing is working.. I’ve tried downloading different apps as well as just using the camera app and I can’t get anything to work? Does anyone know what to do? I feel like I’ve tried everything!

    Reply
    • simon says

      February 8, 2016 at 2:30 am

      Why not check with the vendor of the selfie stick?

      You should get a Bluetooth selfie stick, not a audio cable one for Moto X.

      Reply
      • Emily says

        February 8, 2016 at 5:27 pm

        Okay I’ll try that! Thank you!

        Reply
  64. Roxy Riggs says

    February 15, 2016 at 8:07 pm

    My Moto X 2nd gen has no flash icon or option. Driving me bonkers. Is there a flash option? What’s up? Thank you in advance.

    Reply
    • simon says

      February 15, 2016 at 11:19 pm

      Start camera app, switch to rear camera, pull out of the settings ring from left edge, rotate the ring and you can find the flash option.

      Reply
  65. Dana Hall says

    July 28, 2016 at 6:03 am

    How can I get my selfie stick to work with moto X 2 generation?

    Reply
    • simon says

      July 31, 2016 at 1:31 am

      does selfie stick use Bluetooth or audio cable?

      Reply
  66. ANUJ says

    December 8, 2016 at 6:46 am

    I am getting mirror image while taking selfie from moto x play. please suggest how to make it default again

    Reply
    • simon says

      December 9, 2016 at 12:45 pm

      The latest Motorola camera app (3.8?) has the option after you switch to front camera. But it seems some old Moto devices can only use version 3.7, which does not have the option.

      I don’t have Moto X Play to test.

      Reply
  67. durga prasad says

    March 9, 2017 at 10:38 am

    Doesn’t show the front camera option in my phone…Wt am i do

    Reply
    • simon says

      March 12, 2017 at 11:38 am

      You can try to clear cache and clear data for the camera app in settings – app.

      Reply
  68. durga prasad says

    March 12, 2017 at 12:13 pm

    Sorry..there is no more change in my camera..

    Reply
    • simon says

      March 13, 2017 at 12:20 am

      Did you try other camera apps? Did you try to reboot the phone?

      If other camera apps cannot find the front camera, very likely, there are some hardware problems with the front camera. You may have to visit local service centre to fix it.

      Of course, you can try to back up the phone, then try a factory data reset to see whether it helps.

      Reply

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