Moto X can only use Nano SIM card. Make sure you get the correct type (size) of the SIM card from the carrier.
To insert a SIM card, please follow rthe following steps/instructions:
1. Power off your Moto X phone. (see this page on: how to Turn on/off Moto X phone)
2. Insert the SIM eject tool into the hole near the SIM card tray as shown below. If you don’t have a SIM eject tool, you may use the end of a small paper clip.
Kenneth Hulbert says
April 15, 2014 at 11:29 pmThe real trick is finding a nano sim card where this phone was sold to me just days ago. They don’t carry it and couldn’t even tell me where to get one!
simon says
April 16, 2014 at 5:41 amMost handphone shops can cut it for you. You can also trim it by yourself by downloading and print the template.
sri says
May 9, 2014 at 6:53 pmI do have a problem in my moto x. It gets disconnected often from network, even when the sim is inside. I need to turn of my mobile, for getting the network back. That too, this trick works only few times. I am really disappointed of this, as the device works great in other things except from sim issue. Can anyone suggeste me ,wat to do for this.
simon says
May 10, 2014 at 1:56 pmIt sounds like the connector is not good (or maybe it is just dirty). You should ask Motorola service staff to check or fix it.
Ravi says
May 15, 2014 at 5:24 pmHow to trim the sim card to nano by ourself? could you please explain?
simon says
May 15, 2014 at 10:40 pmYou can Google it. Get a PDF file with guiding lines. When printing, you need make sure it is printed on correct paper size. Before trimming, you mad make sure your existing card fits the guiding lines exactly.
Anyway, all handphone shops now have the special tool to trim it. Most will do it for you for free.