How do I choose a contact when I get multiple matches?
To call someone after multiple matches either tap on the contact or say call after Touchless Control has read off the contact.
Why do I get a match to my phone book when I try to call a business?
In order to make our voice dialing highly accurate we sometimes overweight matching up to your phone book to make sure those are reliably called. To call a business outside of your phonebook simply say “OK Google Now, find the number for <name of business and location>”. Google will try and find the right number for you.
Why won’t Touchless Control call anyone in my phone book?
It can sometimes take a little bit of time before Touchless Control is made aware of your phone book. This is typically instantaneous after a contact is added to the address book. If Touchless Control can’t consistently match a particular person in your phonebook try spelling their name phonetically in the phonebook to see if that clears up the issue.
Why does the calling interface look different sometimes?
When a command is not understood by Touchless Control, the request is sent to Google Voice Search. Google Voice Search then matches it to a card.
Why do I need to unlock my phone in order to place a call?
Touchless Control allows you to call without having to unlock your phone out of the box. If you turned off Call while locked in Settings then you will have to unlock each time in order to call.
Why is Touchless Control having a hard time recognizing a name?
Touchless Control matches names using the language set on your phone. If the name you are trying to find is too far out of the mainstream for that language, try spelling it phonetically in your phonebook.
How does the “Confirm before call” setting work?
The setting controls how Touchless Control behaves when it finds a single match in your address book. The three choices are: call immediately which is set by default, ask to call, or use your past calling history to determine the most appropriate action. When using your history we take into account recent calls and if the contact has been marked as a favorite to decide on the best course of action.
How can I use Touchless Control with another phone application like Skype or Google Voice?
Touchless Control opens all applications that are registered as calling applications. Once Touchless Control starts calling, your phone will present you with a choice of which application you want to use. Simply tap on that application to use it for the call.
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